Terms and Conditions
Please read
If you are a Parent or Customer ‘Schedule A of these Terms and Conditions’ apply to you.
If you are an Activity Provider or Business ‘Schedule B Terms and Conditions’ apply to you.
Parent or Customer means: all customers and any other users accessing KidzN’Roll’s application and website to visit, to find, book and manage activities and/or space hire and/or to purchase goods and/or services or accessing KidzN’Roll for any other reason but not as an Activity Provider – please review ‘Schedule A – Parent/Customer Terms and Conditions’.
Activity Provider means: all businesses, companies, legal entities or individuals accessing the KidzN’Roll application and/or website and associated Services for any reason including to visit, browse, list their activities, services, space hire or goods for sale through the KidzN’Roll’s booking platform – please review ‘Schedule B – Activity Provider Terms and Conditions’.
SCHEDULE A – PARENT/CUSTOMER TERMS AND CONDITIONS
Last Updated: 15 September 2025
Please read these Terms and Conditions carefully before using Our Service. These Terms and Conditions apply to all customers and any other users using KidzN’Roll’s application and website to find, book and manage activities and space hire or to purchase goods and/or services and/or accessing the application or website for any other reason.
1. Interpretation and Definitions
1.1 Interpretation
The words of which the initial letter is capitalised have meanings defined in the following clause 1.2 – Definitions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
1.2 Definitions
For the purpose of these Customer Terms and Conditions:
“Account” means the user profile You create to access and use the App and Services.
“Activity” means any activities, services, space hire listed for Booking or goods listed
for sale via the App by any third-party business or Activity Provider.
“Activity Provider” means any third-party business or individuals offering for sale
extracurricular activities, services, goods or space hire through the App.
“App” means the KidzN’Roll mobile application, software program and website www.kidznroll.com provided by Ale Media Group Pty Ltd (ACN 665 664 791) trading as ‘KidzN’Roll’ downloaded, accessed or used by You on any electronic Device.
“Booking” means a confirmed reservation made by You for an Activity listed by an Activity Provider through the App and Services.
“Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, Activity Providers or others regardless of the form of that content.
“Country” refers to Australia.
“Customer”, “You” and “Your” means an individual accessing or using the App and the Services or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
“Device” means any device that can access the Service such as a computer, a cell
phone, or a digital tablet.
“Feedback” means feedback, innovations, or suggestions sent by You regarding the
attributes, performance, or features of Our Service and/or any Activities.
“Health Information” is a subset of Personal Information and includes any information or opinion about the health or disability (at any time) of an individual.
“Personal Information” includes, but is not limited to, an individual’s name, address, email address, phone number, date of birth, gender, and other contact or identifying details.
“KidzN’Roll” (referred to as either “KidzN’Roll”, “We”, “Us” or “Our” in these Terms and Conditions) refers to Ale Media Group Pty Ltd, Pty Ltd ACN 665 664 791 trading as ‘KidzN’Roll’.
“Service” refers to the services provided by the App to facilitate the process of
Customer’s Booking Activities and purchasing goods, as well as content, tools, services
and communications provided by KidzN’Roll.
“Terms and Conditions” (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and KidzN’Roll regarding the use of the Service.
“Third Party Social Media Service” means any services or content (including data,
information, products, or services) provided by a third party that may be displayed,
included, or made available by the Service.
2. Contact Us
If You have any questions about these Terms, You can contact us:
By email: kidznroll00@gmail.com
By visiting our website: www.kidznroll.com
3. Acknowledgment
These are the Terms governing the use of Our Service and the agreement that operates between You and KidzN’Roll. These Terms set out the rights and obligations of Customers regarding the use of Our Service.
Your access to and use of the Service is conditional on Your acceptance of and compliance with these Terms. These Terms also apply to all visitors to the Application and Website.
By registering for an Account, accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms then You must not access the Service.
You represent that You are over the age of 18 years of age. KidzN’Roll does not permit those under 18 years of age to use the Service.
4. KidzN’Roll Privacy Policy Acceptance
Your access to and use of the Service is conditional on Your acceptance of the Privacy Policy of KidzN’Roll available on our website. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your and Your child’s Personal Information and Health Information when You use the App.
Your Personal Information and Health Information is handled in accordance with KidzN’Roll’s Privacy Policy, which forms part of these Terms. This includes information collected about You and Your child(ren). By using the App, You consent to KidzN’Roll’s data collection and usage practices as outlined in KidzN’Roll’s Privacy Policy.
Please read Our Privacy Policy carefully before using Our Service.
5. Governing law
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the App and Services may also be subject to other local, state, national, or international laws.
6. Child Safety and Activity Provider Responsibility
We take child safety seriously and expect all Activity Providers using the App to do the same. All Activity Providers should comply with any applicable Australian child protection laws, including Working With Children Checks (WWCC) and any other legal requirements in their state or territory.
However, please note that KidzN’Roll is a booking platform only. We do not employ, manage, or supervise any Activity Providers or their staff. This means we do not verify or monitor whether Activity Providers have valid WWCCs or meet child safety obligations.
Each Activity Provider is solely responsible for ensuring they and their staff meet all legal requirements for working with children. If You have questions or concerns about an Activity Provider’s qualifications or safety practices, we recommend contacting the Activity Provider directly before making a Booking.
To the fullest extent permitted by law, KidzN’Roll is not liable for any loss, harm, or issue that may arise from an Activity Provider’s failure to meet child safety obligations or legal requirements or for any other issue relating to child wellbeing or safety.
7. Severability
If any provision of these Terms are held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.
8. Waiver
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
9. Your Account Registration and Eligibility
9.1 Account Creation
You must be at least 18 years of age and have the legal capacity to enter into contracts to register for an Account.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account with Our Service.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.
You are responsible for maintaining the confidentiality of Your Account login credentials (username and password) and for all activities that occur under Your Account. You agree to notify us immediately of any unauthorised access to or use of Your Account. You may only register for one Account.
9.2 Account Information
You may be asked to supply certain information relevant to Your Account including, without limitation, Your name, Your email, Your phone number, and Your address.
You may have to provide documents to comply with identity verification.
Before Booking Activities, You may be asked to supply, without limitation, Your credit card account details, and Your identity documents.
9.3 Account Review
Unless part of a feature of the Service, We do not perform background checks or endorse any Customers or Activity Providers. We do not accept any responsibility for the reliability, accuracy, and completeness of any information provided by Customers or Activity Providers.
9.4 Account Password
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account.
9.5 Account Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms. Upon termination, Your right to use the Service will cease immediately.
KidzN’Roll reserves the right to suspend or terminate Your Account if any information provided is inaccurate, incomplete, or if We have reasonable grounds to suspect fraudulent or abusive activity.
If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your Account from the Service, or contact Us for help.
10. Use of the App and Services*
The App allows You to browse, search for, book and manage Activities offered by Activity Providers.
All information regarding Activities, including schedules, availability, pricing, and content, is provided by the Activity Providers. KidzN’Roll does not guarantee the accuracy or completeness of this information.
You are responsible for reviewing the details of any Activity before making a Booking, including age suitability, prerequisites, cancellation policies, and any other relevant terms and conditions set by the Activity Provider.
Bookings are subject to availability and confirmation by the Activity Provider. KidzN’Roll facilitates the Booking process but is not responsible for the Activity Provider’s decision to accept or reject a Booking or any other potential issues or problems related to Your Booking and/or the Activity.
You agree to use the App and Services only for lawful purposes and in a manner that does not infringe the rights of KidzN’Roll, Activity Providers, or any third party.
11. Content
11.1 Content Restrictions
KidzN’Roll is not responsible for the Content of Activity Providers, Customers or other users.
You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your Account, whether done so by You or any third person using Your Account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable.
Examples of such objectionable Content include, but are not limited to, the following:
- Unlawful or promoting unlawful activity;
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;
- Spam, machine, or randomly–generated, constituting unauthorised or unsolicited advertising, chain letters, any other form of unauthorised solicitation, or any form of lottery or gambling;
- Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of a third person;
- Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights;
- Impersonating any person or entity including KidzN’Roll and its employees or representatives;
- Violating the privacy of any third person; and
- False information and features.
KidzN’Roll reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove any Content.
KidzN’Roll further reserves the right to make formatting and edits and change the manner of any Content. KidzN’Roll can also limit or revoke the use of the Service if You post such objectionable Content.
As KidzN’Roll cannot control all Content posted by Activity Providers, Customers and/or third parties using the Service, You agree to use the Service at Your own risk.
You understand that by using the Service You may be exposed to Content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will KidzN’Roll be liable in any way for any Content, including any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of Your use of any Content.
You must not use the Services to transmit any harmful, offensive, or illegal Content or other content.
11.2 Content Backups
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
KidzN’Roll will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content You require in a location independent of the Service.
12. Children’s Information
You may be required to provide Personal Information and Health Information about Your child(ren) when Booking Activities. You warrant that You are the legal guardian of the child(ren) and have the authority to provide this Personal Information and Health Information and consent to Us sharing this Personal Information and Health Information to the extent necessary with an Activity Provider You have a confirmed Booking with to facilitate Your Booking.
You are responsible for ensuring that the Activities You book are suitable and safe for Your child(ren).
12.1 Medical and Safety Disclosure
You are responsible for providing accurate and up-to-date Health Information about Your child(ren), including any relevant medical conditions (e.g., allergies, asthma, behavioural needs) that may impact their participation in an Activity to the relevant Activity Provider.
Failure to provide such information may result in the Activity being unsafe or unsuitable. KidzN’Roll are not liable for any injury, loss, or issue regarding Your disclosure or non- disclosure of a child’s Health Information to an Activity Provider.
13. Booking and Payment
When You make a Booking through the App, You are entering into a direct agreement with the Activity Provider for the provision of the Activity. KidzN’Roll acts only as a facilitator of this transaction.
Payment for Bookings and Services will be processed through the App using the payment methods available at the time of Booking. You agree to provide valid and up-to-date payment information.
The total cost of the Activity, including any applicable taxes or fees, will be displayed before You confirm Your Booking.
Before or during making a Booking, You may be asked to supply, without limitation, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
KidzN’Roll may use third-party payment processors to securely process payments. You agree to be bound by the terms and conditions of these payment processors.
Refund and cancellation policies are determined by the individual Activity Providers and will be displayed at the time of Booking. You are responsible for understanding and adhering to these policies. KidzN’Roll is not responsible for providing refunds please contact the Activity Provider directly.
In the event of a dispute regarding a Booking or payment, You agree to first attempt to resolve the issue directly with the Activity Provider. If You are unable to reach a resolution, You may contact KidzN’Roll for assistance, but KidzN’Roll’s involvement is limited to facilitating communication.
14. Payments
Payment can be made through various payment methods We have available. We rely on payment gateways that have their own terms and conditions and their own limitations.
Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by Your card issuer. If we do not receive the required authorisation, We will not be liable for any delay or non-acceptance of Your Booking.
15. Booking Activities
By booking an Activity or any other service offered by Us through the Service, You warrant that You are legally capable of entering into binding contracts.
16. Position of the Service
Our role is one of a facilitator between You and the Activity Provider providing the Activity.
We are, therefore, a third party in Bookings, which limits Our liabilities in any disputes between You and Activity Providers.
We are not a party to any agreement You have with the Activity Provider. Any agreement You enter with the Activity Provider does not form a part of any agreement We have with You.
17. Your Information as a Customer
If You wish to make a Booking using the Service, You may be asked to supply certain information relevant to Your Booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, Your shipping information and information about Your child or any other person You are making a Booking for.
You represent and warrant that:
- (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Booking; and that
- (ii) the information You supply to us is true, correct, and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties and Activity Providers for purposes of facilitating the completion of Your Booking.
18. Availability, Errors, and Inaccuracies
We are constantly updating Our offerings on the App and for the Services. The Activities available on the Service may be mispriced, described inaccurately, or unavailable, and Activity Providers and KidzN’Roll may experience delays in updating information regarding the Activities listed on the Service and in Our advertising on other websites.
KidzN’Roll and Activity Providers cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, services and Activities. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
19. Service Fees
We may charge You some fees (and applicable Taxes) for the right to use the Service (Service Fees). More information about when Service Fees apply and how they are calculated is displayed during Your use of the Services. We reserve the right to change the Service Fees at any time.
20. Booking Modification
You and the Activity Providers are responsible for any Booking modifications You agree to make via the Service and agree to pay any additional amounts, fees, or taxes associated with any Booking modification.
21 Our Order Cancellation Rights
We reserve the right to refuse or cancel Your Booking at any time for certain reasons including but not limited to:
- Activity availability;
- Errors in the description or prices for Activities;
- Errors in Your Booking; and/or
- Mistakes from the Activity Provider.
We reserve the right to refuse or cancel Your Booking if fraud or an unauthorized or illegal transaction or trade is suspected.
22. Order Cancellation by Customers
If You as a Customer cancel a Booking, the amount You paid (including the Service fees) is not refunded by Us.
If something outside Your control requires You to cancel a Booking, or if You think Your Booking should be refunded, contact the Activity Provider.
23. Booking Dispute
If You dispute a Booking, KidzN’Roll should be notified. The dispute will be resolved at Our sole discretion.
24 Disclaimer of Warranties and Limitation of Liability
24.1 Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of KidzN’Roll and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service for the particular Booking giving rise to the liability or $100 AUD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, KidzN’Roll and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to Your access to or use of the App or Services, even if KidzN’Roll has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
Nothing in these Terms shall exclude or limit KidzN’Roll’s liability for death or personal injury caused by KidzN’Roll’s negligence or for any other liability that cannot be excluded or limited under applicable law.
24.2 “AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, KidzN’Roll, on its own behalf and on behalf of its respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service and the App including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, KidzN’Roll provides no warranty or undertaking, and makes no representation of any kind that the Service and the App will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, be secure, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither KidzN’Roll nor any of KidzN’Roll’s providers makes any representation or warranty of any kind, express or implied:
- (i) as to the operation or availability of the Services or App or the information, content, and materials or products included thereon;
- (ii) that the Services or App will be uninterrupted or error-free;
- (iii) as to the accuracy, reliability, or currency of any information or content provided through the Services or App; or
- (iv) that the Services or App, its servers, the content, or e-mails sent from or on behalf of KidzN’Roll are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
24.3 Customer Reviews Disclaimer
Any reviews, ratings, or testimonials displayed on Our Service are provided by other Customer’s or users and reflect their personal experiences and opinions. They do not represent the views of KidzN’Roll, and we do not verify the accuracy or truthfulness of any user-submitted Content.
We encourage You to do Your own research and contact Activity Providers directly if You have questions or concerns. To the extent permitted by law, KidzN’Roll is not liable for any decisions made based on user Feedback, reviews or ratings.
24.4 Disclaimer of Warranties
KidzN’Roll is not responsible for the actions, omissions, or conduct of any Activity Provider or other user of the App. Your interactions with Activity Providers are solely between You and the Activity Provider.
KidzN’Roll does not endorse or guarantee the quality, safety, or suitability of any activities or Services listed on the App. It is Your responsibility to exercise due diligence when selecting and Booking activities and Services.
Access to the App may be temporarily unavailable due to maintenance, technical issues, or factors beyond our control.
KidzN’Roll also do not verify the accuracy of listings, images, descriptions, or qualifications provided by Activity Providers. It is Your responsibility to confirm the suitability of an activity or Service before Booking.
25. Indemnification
You agree to indemnify, defend, and hold harmless KidzN’Roll and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable lawyer's fees) arising out of or relating to:
- (a) Your use of the App and Services;
- (b) Your breach of these Terms;
- (c) Your interactions with Activity Providers; or
- (d) any Content You submit or transmit through the App.
26. Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide KidzN’Roll. If for any reason such assignment is ineffective, You agree to grant KidzN’Roll a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
27. Intellectual Property
The App and its original content, features, and functionality (including but not limited to text, graphics, logos, icons, images, and software) are the property of Ale Media Group Pty Ltd (ACN 665 664 791) and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the App for personal, non-commercial purposes in accordance with these Terms.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of KidzN’Roll.
You may not reproduce, modify, distribute, display, perform, or create derivative works of any part of the App without the express written consent of KidzN’Roll.
28. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.
Any dispute arising out of or relating to these Terms or Your use of the App or Services shall be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.
29. Dispute Resolution
29.1 Dispute Resolution for an Activity, Booking or Activity Provider
If You have a concern or dispute related to a Booking or an Activity Provider, we encourage You to first contact the Activity Provider directly to resolve the issue. If the matter cannot be resolved, You may contact Us at kidznroll@gmail.com. We will make reasonable efforts to help facilitate communication but are not responsible for the outcome.
Nothing in this clause limits Your rights under Australian Consumer Law or to escalate the matter to Your local consumer protection agency or legal body.
29.2 Disputes Resolution about the Service
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting KidzN’Roll.
30. Third-Party Content and Links
The App and the Services may contain links to third-party websites or display content from external providers that are not owned or controlled by KidzN’Roll. KidzN’Roll is not responsible for the content, availability, or privacy practices of those websites.
KidzN’Roll has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Accessing third-party sites is at Your own risk.
You further acknowledge and agree that KidzN’Roll will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
31. Changes to these Terms and Conditions
KidzN’Roll reserves the right, at Our sole discretion, to modify or replace these Terms at any time by posting the updated Terms within the App or on our website. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
Your continued use of the App after any such changes constitutes Your acceptance of the revised Terms and Conditions. If You do not agree to the new terms, in whole or in part, please stop using the App and the Service.
It is Your responsibility to review these Terms and Conditions periodically for any updates or changes.
32. Termination
KidzN’Roll may terminate or suspend Your Account and access to the App and Services at any time, with or without cause and without prior notice.
You may terminate Your Account at any time by following the account cancellation procedures within the App (if available) or by contacting Us.
Upon termination, Your right to use the App and Services will immediately cease.
33. Entire Agreement
These Terms and Conditions constitute the entire agreement between You and KidzN’Roll regarding Your use of the App and Services and supersedes all prior or contemporaneous communications and proposals, whether oral or written.
By clicking “I accept the Terms of Service and the Privacy Policy” or by accessing and using the KidzN’Roll App, You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions.
SCHEDULE B – Activity Provider Terms and Conditions
Last Updated: 17 October 2025
Please read these Terms and Conditions carefully before using Our Service. These Terms and Conditions apply to all businesses, companies, legal entities or individuals using the KidzN’Roll application and/or website and associated Services to list their activities, services, space hire or goods for sale through the KidzN’Roll booking platform and marketplace.
Please note KidzN'Roll charge a Service Fee of up to 5% of Your Activity Price per Booking processed via our Service - please see clause 12.2 - Service Fees.
1 - Interpretation and Definitions
1.1 - Interpretation
The words of which the initial letter is capitalised have meanings defined in the following clause 1.2 – Definitions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
1.2 - Definitions
For the purposes of these Activity Provider Terms and Conditions:
“Account” means a unique account created for You to access our Service or parts of our Service.
“Activity” or “Activities” means services offered and provided by You or Your business, company or entity to Customers including but not limited to children’s extracurricular activities, space hire, goods and other services which You list on the Application or Website for Customers to book, use and/or purchase.
“Activity Provider” (referred to as either"the Activity Provider", "You" or "Your" in this
Agreement refers to users of the Service who are listing their Activities, services, space hire or goods for sale through the Application.
“Application” means the software program provided by the Company downloaded by You on any electronic Device, named KidzN’Roll.
"Booking" refers to a confirmed reservation made by a Customer for an Activity offered for sale by You through the Services.
“Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
“Company” (referred to as either "the Company", "We", "Us" or "Our" or “KidzN’Roll” in this Agreement) refers to Ale Media Group Pty Ltd, Pty Ltd ACN 665 664 791 trading as ‘KidzN’Roll’.
“Country” refers to Australia.
“Customer” refers to customers using the Service to make Bookings and purchases for Activities offered by You via the Application.
“Device” means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
“Feedback” means feedback, innovations, or suggestions sent by You regarding the
attributes, performance, or features of our Service.
"Health Information" is a subset of Personal Information and includes any information or opinion about the health or disability (at any time) of an individual.
"Personal Information" has the meaning given to it in the Privacy Act 1988 (Cth) and
includes any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether it is recorded in a material form or not. This includes, but is not limited to, an individual’s name, address, email address, phone number, date of birth, gender, and other contact or identifying details.
“Service” refers to the Application or the Website or both.
“Terms and Conditions” (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
“Third Party Social Media Service” means any services or content (including data,
information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
“Website” refers to KidzN’Roll, accessible from www.kidznroll.com.
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2 - Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: kidznroll00@gmail.com
By visiting our website: www.kidznroll.com
3 - Acknowledgment
These are the Terms governing the use of Our Service and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions also apply to all visitors to the Application and Website.
By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Service.
You represent that you are over the age of 18 years of age. The Company does not permit those under 18 years of age to use the Service.
4 - Acceptance of and Compliance with Our Privacy Policy
Your access to and use of the Service is conditional upon Your acceptance of and compliance with the Privacy Policy of the Company available on our Website. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your Personal Information when You use the Application or Website and tells You about Your privacy rights and how the law protects You.
Our Privacy Policy also governs how You must collect, handle, and use the Personal Information and Health information that we share with You for the sole purpose of facilitating Bookings and the use of Our Services. You must comply with Our Privacy Policy when handling the Personal Information and Health Information of Our Customers. Please read Our Privacy Policy carefully before using Our Service.
5 - Compliance Privacy and Health Information Laws
In addition to complying with Our Privacy Policy, You must comply with all applicable privacy, data protection, and health information laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as any applicable State or Territory health privacy legislation, such as the Health Records Act 2001 (Vic) or equivalent laws in the relevant jurisdiction.
You acknowledge that in order to facilitate Bookings and deliver Services, We may provide You with access to Personal Information and Health Information, including information relating to children and adults. You agree to handle, use, store, and disclose such information strictly in accordance with all applicable laws and solely for the purpose for which it was provided.
You must:
- ensure that all Personal and Health Information is kept secure and confidential;
- implement appropriate administrative, physical, and technical safeguards to prevent unauthorised access, misuse, loss, or disclosure;
- ensure that access to such information is limited to authorised personnel only and only to the extent necessary to perform the services; and
- immediately notify Us of any actual or suspected breach of privacy, misuse, or unauthorised access to any Personal or Health Information provided by Us.
You are not permitted to use, disclose, or retain any such information for any other purpose, and you must securely destroy or de-identify the information once it is no longer required for the purpose for which it was provided, unless otherwise required by law.
6 - Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application or Website may also be subject to other local, state, national, or international laws.
7 - Child Safety and Legal Compliance
All Activity Providers using Our Service should comply with all applicable Australian child protection laws, regulations, and guidelines, including but not limited to relevant state and territory Working With Children Check (WWCC) requirements. It is Your sole responsibility to ensure that all individuals involved in the delivery of children's activities have obtained and maintain valid WWCCs if required by law and any other required child safety clearances required by their jurisdiction.
By listing or providing activities through our platform, Activity Providers warrant that they have implemented appropriate child safety policies and are fully compliant with all legal obligations related to working with children in Australia.
The Company acts solely as a booking platform and does not employ, manage, or supervise Activity Providers or their staff. Accordingly, We do not verify, monitor, or guarantee the compliance of Activity Providers with child safety laws or Working With Children Checks. To the maximum extent permitted by law, the Company accepts no responsibility or liability for any loss, damage, claim, or harm arising from am Activity Provider’s failure to comply with applicable child protection laws or WWCC requirements or in relation to the safety or welfare of children.
We reserve the right to request evidence of compliance and to suspend or remove any listings where we reasonably believe that Activity Providers are not meeting their legal obligations.
8 - Severability
If any provision of these Terms are held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.
9 - Waiver
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
10 - User Accounts
10.1 - Account Creation
You must be at least 18 years of age and have the legal capacity to enter into contracts to register for an Account.
When You create an Account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account with Our Service.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.
10.2 - Account Information
You may be asked to supply certain information relevant to Your Account including, without limitation, Your name, Your email, Your phone number, and Your address. You may have to provide documents to comply with identity verification.
Before or during listing Your Activities, You may be asked to supply, without limitation, Your bank account details, and Your identity documents.
10.3 - Account Review
Unless part of a feature of the Service, We do not perform background checks or endorse any Customers or Activity Providers. We do not accept any responsibility for the reliability, accuracy, and completeness of any information provided by Customers.
10.4 - Account Password
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your Account.
10.5 - Account Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms. Upon termination, Your right to use the Service will cease immediately.
The Company reserves the right to suspend or terminate Your Account if any information provided is inaccurate, incomplete, or if We have reasonable grounds to suspect fraudulent or abusive activity.
If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your Account from the Service, or contact Us for help.
11 - Content
11.1 - Your Right to Post Content
Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service.
You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.
You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
11.2 - Content Restrictions
The Company is not responsible for the content of the Service's Customers or users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your Account, whether done so by You or any third person using Your Account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable.
Examples of such objectionable Content include, but are not limited to, the following:
- Unlawful or promoting unlawful activity;
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;
- Spam, machine, or randomly–generated, constituting unauthorised or unsolicited advertising, chain letters, any other form of unauthorised solicitation, or any form of lottery or gambling;
- Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of a third person;
- Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights;
- Impersonating any person or entity including the Company and its employees or representatives;
- Violating the privacy of any third person; and
- False information and features.
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by Activity Providers, Customers and/or third parties using the Service, You agree to use the Service at Your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of Your use of any Content.
11.3 - Content Backups
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
11.4 - Intellectual Property of Others and Copyright Infringement
We respect the intellectual property and copyrights of others. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.
We are ready to comply with local Australian regulations in that matter.
If You are a copyright owner or authorised on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email (see 2 - Contact Us) and include in Your notice the following information related to the alleged infringement:
- An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright's interest;
- A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
- Identification of the URL or other specific location on the Service where the material that You claim is infringing is located;
- Your address, telephone number, and email address;
- A statement by You that You have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and
- A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorised to act on the copyright owner's behalf.
Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
12 - Listing Activities and Your services
By listing an Activity or any other service offered by You through the Service, You warrant that You are legally capable of entering into binding contracts.
12.1 - Position of the Service in Bookings
Our role is one of a facilitator between You and the Customer, using the Service. We are, therefore, a third party in Bookings, which limits Our liabilities in any disputes between You and the Customers.
We are not a party to any agreement You have with the Customer. Any agreement You enter with the Customer does not form a part of any agreement We have with You.
12.2 - Service Fees
We may charge You some fees (and applicable taxes) for the use of Our Service. Our fee for the use of our Service is up to 5% of Your Activity price (Service Fee). The Service Fee is deducted during the Booking payment process with the remaining amount of Your Activity price transferred to You after you have confirmed a Booking and the payment is processed through the applicable third party payment platform.
We reserve the right to change the Service Fees at any time prior to facilitating a Booking for You or providing the Services. In the event we notify You of a change to Our Service Fees and due to that change You do not wish to continue using Our Services, You will have the right to cancel Your Activities.
12.3 - Booking Modification
You and the Customer are responsible for any Booking modifications You agree to make via the Service and agree to pay any additional amounts, fees, or taxes associated with any Booking modification.
12.4 - Booking Cancellation
12.4.1 - Our Activity listing Cancellation Rights
We reserve the right to refuse or cancel Activity listings at any time for certain reasons including but not limited to:
- Errors in the description or prices for Activities;
- Errors in Your Bookings; and
- Mistakes from You.
We reserve the right to refuse or cancel Your Activity listings if fraud or an unauthorised or illegal transaction or trade is suspected.
12.4.2 - Activity Cancellation by You
If You as an Activity Provider cancel an Activity listing, the amount the Customer paid (including the Service fees) will be refunded to the Customer and will not be transferred to You. You may be required to reimburse Us the Service Fees or part of the Service Fees at our sole discretion.
If something outside Your control requires You to cancel an Activity listing, or if You think your Customer’s Booking fees should not be refunded to the Customer, contact Us.
12.5 - Booking Dispute
If You or a Customer disputes a Booking, the Company should be notified. The dispute will be resolved at Our sole discretion.
13 - Disclaimer of Warranties and Limitation of Liability
13.1 - Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You to us as Service Fees through the Service or $100 AUD if You haven't paid any Service Fees to Us through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
13.2 - "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied:
- (i) as to the operation or availability of the Service or the information, content, and materials or products included thereon;
- (ii) that the Service will be uninterrupted or error-free;
- (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service, Application or Website; or
- (iv) that the Service its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
13.3 - Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third- party websites or services that You visit.
13.4 - Customer Reviews Disclaimer
Any reviews, ratings, or testimonials displayed on our Service are provided by Customers and/ or other users and reflect their personal experiences and opinions.
They do not represent the views of KidzN’Roll, and we do not verify the accuracy or truthfulness of any user-submitted content.
We encourage Customers to do their own research and contact Activity Providers directly if they have questions or concerns. To the extent permitted by law, KidzN’Roll is not liable for any decisions made based on user reviews or ratings.
14 - Disputes Resolution about the Service
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
15 - Intellectual Property of the Service
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
16 - Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
17 - Changes to these Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Application or Website and the Service.
18 - Entire Agreement
These Terms and Conditions constitute the entire agreement between You and the Company regarding Your use of the Application and Services and supersedes all prior or contemporaneous communications and proposals, whether oral or written. By clicking "I accept the Terms of Service and the Privacy Policy” or by accessing and using the Company Application or Website and the Services, You acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.